Ian Karlo Dela Cruz
Digital Transformation & Governance Specialist
Empowering Batangas Through Futuristic Digital Leadership
Professional Summary
Innovative technology leader with 15+ years' experience architecting and delivering high-impact digital solutions for public and private sectors. Seasoned IT consultant and contractor specializing in digital transformation projects for government agencies and enterprises. Expert in government platforms, enterprise systems, cloud, information security, data privacy, and AI implementation. Known for translating client vision into scalable, secure, and citizen-first digital environments that drive operational efficiency and public service excellence.
Strategic Digital Capabilities
Strategic Digital Governance Architect
End-to-end platforms for citizen services, open government, and smart decision-making
Public Sector Innovation Leader
Digital policy, compliance, and technology-driven public engagement
Enterprise IT Leadership
Drives modernization and automation across all departments
Cybersecurity & Privacy Champion
Strengthens provincial systems and compliance
AI & Data-Driven Governance
Advanced analytics and automation for better public service and transparency
Digital Citizen Experience Designer
Human-centered design for intuitive, accessible, and inclusive digital services
3-Year Digitalization Roadmap for Batangas
Year 1
- Launch Batangas Digital Governance Task Force (multi-sector partnership)
- Digital Skills Assessment and training for all government staff
- Quick-wins: Citizen Feedback Portal, Emergency/E-Government Hotline, Transparency Dashboard
- IT infrastructure and security upgrades, baseline cybersecurity and compliance program
Year 2
- Province-wide E-Government Platform rollout (all services, one-stop-shop)
- Expand citizen engagement: Smart City apps, public consultation, incident reporting
- Internal workflow automation: HR, procurement, finance, document tracking
- Launch Batangas Open Data and Analytics Hub, establish Cybersecurity Operations Center
Year 3
- AI-powered analytics for governance (health, risk, budget, social welfare)
- Digital Inclusion: Free WiFi, mobile classrooms, e-health for barangays
- Establish Batangas as digital innovation hub in CALABARZON
- Ongoing maturity assessments and digital culture programs
First 100 Days Action Plan
Quick Assessment
Digital maturity audit and stakeholder consultation
Communications Launch
Public launch of Batangas Digitalization Agenda, Governor's microsite updates
Quick-Win Solutions
Citizen Feedback Portal, Emergency Hotline, digital incident reporting pilots
Internal Capability
Upskilling bootcamps for staff, cybersecurity/privacy orientation
Transparency Foundation
Digital dashboard for 10 priority projects, "Open Office" digital hour
Mobilize the Task Force
Establish and empower Digital Governance Task Force with clear KPIs